Every tool your takeaway needs. Under one roof.
Most takeaway owners are running 5 or 6 different systems that don't talk to each other. ServeMate replaces all of them — built specifically for UK takeaways, by a takeaway owner.
POS System
A full point-of-sale system built around how takeaways actually work. Take orders at the counter, manage payments, print to the kitchen automatically, and track everything in real time. Works on Windows and Android — and probably on hardware you already own.
Customer Website
Your own branded takeaway website, included free with every plan. Looks professional, loads fast, and is built for direct orders — no commission, no middleman, no monthly fee on top.
Online Ordering
Let customers order directly from your website or app. Every order goes straight into ServeMate — no manual entry, no missed items, no third-party taking a cut of your revenue.
TV Menus
Turn any screen into a digital menu board. Update prices, add specials, or change items instantly from your phone — no designer needed, no printing costs, no waiting.
AI Voice Orders
Sophie answers every phone call, takes the order, reads it back to confirm, and sends it straight to your kitchen. Available 24/7, from just 12p per minute. No missed calls. No staff needed on the phones.
WhatsApp Ordering
Let customers place orders directly through WhatsApp — the app already on everyone's phone. Orders come straight into ServeMate just like any other channel. Easy for customers, zero effort for you.
Staff Rota
Build your weekly rota in minutes, not hours. Staff clock in and out on the system, cover requests are managed automatically, and holiday tracking is built in. Powered by RotaMate — included free with every ServeMate plan.
Kitchen Display
Replace paper tickets and shouting with a clean kitchen display screen. Orders appear the moment they're placed — colour coded by status, easy to manage, impossible to miss.
Self-Service Kiosk
Let customers order at a kiosk — faster service, fewer errors, and bigger average basket sizes. Takes the pressure off staff during peak times and keeps the queue moving.
Driver Tracking
Live GPS tracking for your delivery drivers — visible to you and to your customers. Fewer 'where's my order?' calls, happier customers, and a more professional delivery experience.
Loyalty Programme
Reward your regulars automatically. Customers earn points on every order and redeem them on their next visit — building habits, increasing return visits, and growing your direct channel over time.
AI Manager
Your AI-powered business brain. Ask it anything — your best sellers, your quietest hours, your most profitable items. It also helps with content, promotions and decisions — like having a business manager on call 24/7.
Health & Safety
Digital temperature logs, opening and closing checklists, and compliance records — all in one place. Stay inspection-ready without the paperwork. Everything is logged, timestamped and accessible instantly.
Reports & Analytics
Know exactly what's making you money and what isn't. Sales by item, by hour, by day — all laid out clearly so you can make better decisions without needing a spreadsheet.
Marketing Tools
Send email campaigns, automated promos and loyalty reminders directly to your customers. Update your menu, push a special offer, or run a promotion — all from your phone, in minutes, whenever you want.