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BUILT BEHIND THE COUNTER

Run your takeaway the way a franchise runs theirs.

The EPOS system for UK takeaways: till, online ordering, kiosk, kitchen screen, TV menus, loyalty, stock and margins in one system, for £49 a month. Sign up, add your menu, and start taking orders today.

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Read what's in the film

Friday, 18:47. New orders from three delivery apps and the website, a missed call, sticky notes everywhere.

Busy is good. Chaos isn't.

The tech the big chains spend millions on, now built for your takeaway.

Online ordering. Your own website. Your own customers. Customers order straight from you, on your own site, with your menu and your brand.

Self-order kiosk. A kiosk that never forgets to upsell. Customers order themselves, and it asks about the large every single time.

AI phone ordering. Sophie answers every call. She takes the order, remembers your regulars and sends it straight to the kitchen. Even mid-rush.

Till. A till that keeps up. Big buttons, quick orders, cash or card. Easy for staff to learn, even quicker to use.

Kitchen and server screens. Every order. One screen. In order. Website, kiosk, Sophie, till and delivery-app orders land in one queue.

Menu builder. One menu. Everywhere at once. Change a price or add an extra once, and it updates on your website, kiosk, till, Sophie and TVs.

TV menu screens. Change it on your phone. Every screen follows.

The food brings them in. Service that runs itself: app orders print with a way back, she joins your loyalty with 50 points, and offers send themselves.

Rota. The rota, sorted in minutes. Plan the week, send it to everyone's phone and see the wage bill before it happens.

Stock and profit. Know what every portion makes you. Stock counts down as you sell, and you see the real profit on every dish.

Health and safety. Safety checks. No paper diary. Fridge temps, cleaning and opening checks logged on a tablet, and saved for when the inspector visits.

Look after the orders, and the orders will look after you. Takings, orders and gross profit for the night at a glance.

All of this. All of it, for £49 a month.

ServeMate. Everything your takeaway needs. One system. servemate.co.uk

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Till ● Online ordering ● Kitchen display ● TV menus ● Loyalty ● Stock & margins ● Staff rotas ● Reports ● Self-order kiosk ● Sophie AI phone ordering ●
Own your customers

The apps find them once. ServeMate keeps them.

Delivery apps are great at finding new customers, then they charge you every time that customer comes back. ServeMate turns app customers into your regulars, ordering direct from you.

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Start growing your own customers
  • 30 days free
  • Loyalty included
  • No contract
Read what's in the film

She's ordered from you 23 times. She's not your customer. On the delivery-app ticket her phone number and email are hidden.

You cook it. They keep her. The app owns the customer.

Until now. ServeMate.

The win-back note. Delivery-app orders come into ServeMate through HubRise, and every app order now prints with a way back: a thank-you note with a QR code to order direct next time and get 50 free points.

She scans. She joins. Now she's yours: welcome, Aisha, plus 50 points.

Your customer now. Now she comes back. Your shop. Your customer. Your data. She orders direct, gets a birthday treat and a 'miss us?' double-points offer.

A real chip shop on ServeMate: delivery-app orders fell from 40% to 10% of a night's takings, the average order went up as customers spend more ordering direct, and the loyalty scheme has 3,000+ customers they can reach any time.

The apps find them. ServeMate keeps them. And it runs the rest of your shop too: till, kitchen screen, your website, kiosk, Sophie AI phone, TV menus, loyalty, automations, rotas, stock and profit, safety logs and an AI manager.

Not a concept: already running in franchise stores.

ServeMate. Turn app orders into regulars. servemate.co.uk

Results from independent UK takeaways using this approach. Every shop is different. Work out what the apps cost you or read our guide to delivery app fees.

Meet Sophie

Your phone, answered. Every single time.

Sophie answers your shop phone in a natural British voice. She takes the full order, reads it back, takes extra care with allergies, and sends the ticket straight to your kitchen. Watch her take a real call.

25p a minute · Already answering calls for Domino's franchise stores

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The platform

One system. £49 a month.

Till, online ordering, kitchen screen, TV menus, loyalty, stock, rotas and reports, all sharing one menu. Built for fish and chip shops, pizza, kebab, Indian and Chinese takeaways. Unlimited devices and staff. Kiosks are an optional add-on.

01Till (EPOS)

Till

Sizes, extras and deals built in, so staff aren't hunting for buttons. Card payments through Dojo.

Takeaway EPOS
02Add-on · £19/mo

Self-order kiosk

Customers browse, order and pay by card themselves. Deals applied automatically. £19 a month per kiosk.

About the kiosk
03Online ordering

Online ordering

Your own ordering website with your name on it. Collection and delivery, 0% commission.

Commission-free ordering
04Kitchen display

Kitchen display

Every order from every channel in one queue. Bump it when it's ready.

05TV menus

TV menus

Ready-made templates. Change a price once and every screen updates. Add a QR code to order.

06Loyalty

Loyalty

One account across till, website, kiosk and phone. Customers check their points with just their phone number.

07Stock & margins

Stock & margins

Enter ingredient costs once. See what every item really makes you, and watch margins update when prices change.

Kitchen display

Watch one order cross the kitchen.

Till, website, kiosk, phone and delivery-app orders all land in one queue. Clear tickets, fewer mistakes. Tap to start, tap to bump.

Stock & margins

Know what you actually made.

Enter what you pay for fish, potatoes, oil and boxes once. ServeMate works out what every portion really costs you to make, and your profit on it. When an ingredient price changes, your margins update automatically.

Recipe costing

Large Cod & Chips

Sell price£12.90£10.75 ex VAT
Fish£2.85
Chips£0.48
Batter£0.16
Oil£0.30
Packaging£0.26
Cost per portion£4.05
Gross profit£6.70
GP62.3%
How it works

Up and running without the faff.

  1. 01

    Sign up

    Pop in your email and a password, then add the app to your home screen.

  2. 02

    Tell us about your shop

    One question at a time. Answer what you can and finish the rest later.

  3. 03

    Add your menu

    Items, sizes, extras and prices. You only do it once.

  4. 04

    Start trial and plug in

    Start your 30-day free trial, then open ServeMate on Android or Windows and connect a printer.

See how it works →

Brad-Lee, founder of ServeMate
Built behind the counter

I've been behind a chip shop counter since I was 12.Takeaway owners are brilliant at food and sick of fighting their tech.ServeMate sorts the tech, so you can get back to the food.

Brad-LeeFounder, ServeMate
Ready when you are

Run the whole shop from one counter.

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30-day free trial. No contract. Cancel any time.
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