Set it up yourself. We've got your back.
No engineers, no installs, no waiting. Answer a few simple questions on your phone and you're ready to take orders. Stuck? Message us and we'll walk you through it.
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01
Sign up and install the app
Pop in your email and a password, then add ServeMate to your phone's home screen so it's always one tap away.
What's involved
- Email and password
- Install the app (one tap)
- Save and come back any time, nothing is lost
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02
Tell us about your shop
One question at a time. Shop name, address, opening hours, delivery. Answer what you can and finish the rest later.
What's involved
- Shop name, address and number
- Social links
- Opening hours and collection hours
- Delivery: fee, radius and hours (only if you deliver)
- Your own ordering website: logo, food photos and shop photos (optional)
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03
Add your menu
Add your items, sizes, extras and prices. It's the only bit that takes a little while, and you only do it once.
What's involved
- Items and prices
- Sizes and extras
- One menu that feeds your till, website, kiosk, phone and TV screens
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04
Start your free trial and plug in
Start your 30-day free trial, open ServeMate on any Android or Windows device, connect a printer and you're taking orders.
What's involved
- Add a card. You won't be charged until day 30
- Cancel any time, no questions asked
- Any Android or Windows device with a browser
- Any Bluetooth thermal printer (or wired on Windows)
Everything else is ready when you are.
Once you're set up, switch on extra features whenever you like. Each one takes minutes.
Loyalty
Points across till, website, kiosk and phone.
Marketing
Emails and automations that bring customers back.
Self-order kiosk
Buy a screen and a card machine. That's it.
Add-on · £19 a monthTV menus
Open a link on your TV. It just works.
Staff rotas
Build and share rotas in seconds.
Driver tracking
See where your deliveries are.
Stock and inventory
Know what you've got and what's running low.
Profit tracking
See what every item really makes you.
Health and safety logs
Daily checks logged, ready for an inspection.
Sophie AI phone
Answers your phone and takes orders.
Add-on · 25p a minute
Stuck? You're never on your own.
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WhatsApp
Message us and a real person walks you through it.
Message us on WhatsApp -
Live chat
Chat with us inside ServeMate while you're setting up.
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Support tickets
Raise a ticket and track it until it's sorted.
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Help centre
Step-by-step guides for everything, built right into ServeMate.
What you'll need.
- A phone to sign up on
- An Android tablet or Windows device for your till
- A thermal receipt printer (Bluetooth, or wired on Windows)
- A Dojo card machine for card payments (we'll introduce you to our account manager)
- Optional: a screen for a self-order kiosk, a TV for menu boards
How long does setup take?
Most shops can be ready in an afternoon. The menu is the longest part, and you can save and come back any time.
Do I need to be good with tech?
No. It's one simple question at a time, and we're on WhatsApp if you get stuck.
Will I be charged straight away?
No. You add a card to start your 30-day free trial, and you're not charged until day 30. Cancel any time before then and you pay nothing.
Can I set it up on my phone?
Yes. Sign-up and setup are built for your phone. Your till then runs on an Android tablet or Windows device.
What if I need help?
Message us on WhatsApp, use live chat or a support ticket inside ServeMate, or check the help centre.
Set it up yourself. Today.
30-day free trial. No contract. Cancel any time.
Questions? Message us on WhatsApp