Your phone, answered.
Sophie answers your shop phone in a natural British voice. She takes the full order, reads it back, takes extra care with allergies, and sends the ticket straight to your kitchen. If a caller wants a person, she puts them through.
Hear Sophie take a real order.
A real call to our demo shop, The Crispy Catch. Unedited, 1 minute 14 seconds.
- 1× Cod & chips (L)£15.50
Read the full transcript
Sophie: "Hello, welcome to The Crispy Catch. How can I help you today?"
Caller: "Hello, I'd like a large cod and chips, please, for delivery."
Sophie: "Lovely, one large cod and chips. Anything else for you today?"
Caller: "No, that's all thanks."
Sophie: "No worries. What name would you like to put the order under?"
Caller: "It's Aisha."
Sophie: "Lovely, Aisha. And you said that was for delivery, yeah? What's the delivery address please?"
Caller: "It's 14 Harver Street, the postcode is SA1 1AA."
Sophie: "Got it. So, for Aisha, we've got one large cod and chips, going to 14 Harver Street, SA1 1AA, and that's for delivery. Is that all correct?"
Caller: "Yes, that's right."
Sophie: "Lovely, that's all gone through! Should be with you within about 40 minutes. That'll be £15.50 altogether. Enjoy, Aisha! Anything else I can help with?"
Caller: "That's great. Thank you. No, that's all."
Sophie: "Great, hope you enjoy it. Bye!"
From ring to kitchen ticket.
This real call took 1 minute 14 seconds. Sophie took the order, read it back and the ticket went straight to the kitchen.
25p a minute, only while she's on a call. No monthly fee.
One call. Handled properly.
- 01
Takes the full order
Items, sizes and extras, straight from your menu.
- 02
Reads it back
Every order is read back to the caller before it's sent.
- 03
Extra care with allergies
She asks about allergies and takes extra care with them.
- 04
Knows your deals
Sophie knows your current deals.
- 05
Knows loyalty points
Sophie knows a caller's points too, from the same loyalty account as your till.
- 06
Transfers to staff
If a caller wants a person, she puts them through.
- 07
Missed-call texts
Missed-call text alerts, so no customer slips away.
- 08
Callback requests
Callers can ask for a call back.
- 09
Pay-by-link texts
She can text a payment link for collection orders.
- 10
Scheduled orders
Takes orders for later, not just for now.
- 11
Straight to the kitchen
The ticket lands on your kitchen screen with every other order.
Already answering calls for Domino's franchise stores.
25p a minute. No monthly fee.
Per minute, only while Sophie is on a call.
Monthly fee. You only pay for calls she takes.
For a typical 2-minute phone order. A delivery app at 15% takes £3 on a £20 order.
Sophie is an optional add-on to the £49 plan.
How does Sophie's pricing work?
25p per minute while she's on a call. No monthly fee. Most order calls take about 2 minutes.
Is Sophie expensive?
Most order calls take about 2 minutes, so Sophie costs roughly 50p per order, about 2.5% of a typical £20 order. You only pay while she's on a call.
Is Sophie included in the £49 plan?
No, Sophie is an optional add-on. She costs 25p per minute while she's on a call, with no monthly fee, so a typical order costs about 50p.
What if a caller wants to speak to a person?
Sophie transfers the call to your staff.
Does Sophie handle allergies?
Yes. She takes extra care with allergies and reads every order back before it goes to the kitchen.
Let Sophie pick up the phone.
30-day free trial. No contract. Cancel any time.
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