The Problem: The "Fragmented" Takeaway

Walk into most takeaways and look behind the counter. You will see "tablet hell." A Just Eat tablet, an Uber Eats tablet, a Deliveroo tablet, plus a separate till system that doesn't talk to any of them.

You are paying multiple subscriptions, dealing with five different support teams, and your staff are stressed trying to juggle it all. ServeMate was built to eliminate this chaos.

We are not just an EPoS company. We are a complete Takeaway Operating System.

1. The Core: Next-Gen EPoS & Kitchen Management

Forget clunky, slow tills. Our EPoS is built for speed and volume, designed by people who understand the Friday night rush.

• Unified Orders: Phone calls, online orders, kiosk orders, and walk-ins all appear on a single screen. No more double-entry.

• Kitchen Display System (KDS): Ditch the paper tickets. Orders flash up on screens in the kitchen, colour-coded by waiting time, ensuring nothing gets missed.

• Driver Management: Assign deliveries to drivers with one tap and track them in real-time.

2. The AI Revolution: Phone & Automation

This is where we leave competitors behind. We use the same enterprise-grade AI trusted by major chains like Domino's to automate your most time-consuming tasks.

• AI Phone Answering: Our AI answers every call in under a second, takes complex orders with a native UK accent, upsells sides, and injects the order straight into your EPoS. No staff required.

• Automated Google Reviews: After a successful order, our system automatically texts the customer asking for a review. Watch your Google rating soar without lifting a finger.

3. Commission-Free Online Ordering

Stop giving away 30% of your profits. We build you a beautiful, branded website and mobile app that is yours to keep.

• Your Brand, Your Customers: You own the customer data, not the aggregators.

• Integrated Payments: Secure, low-fee card processing built right in.

4. Marketing & Loyalty That Actually Works

Bringing customers back is cheaper than finding new ones. Our built-in tools make loyalty automatic.

• Smart Loyalty Points: Customers earn points for every order, redeemable for discounts. No plastic cards, just seamless digital tracking tied to their phone number.

• SMS & Email Marketing: Send a text blast on a quiet Tuesday night offering "20% off pizza" and watch the orders flood in. Our AI even suggests the best times to send campaigns.

5. In-Store Experience: Digital Signage & Kiosks

Make your shop look professional and modern while boosting order values.

• Digital TV Menus: Stunning, animated menus displayed on TVs in your shop. Change prices or hide out-of-stock items instantly from your back office.

• Self-Service Kiosks: Let walk-in customers order themselves on a touchscreen, freeing up your staff and increasing average spend by up to 20%.

6. The "Brain": Profit Calculator & Analytics

You can't improve what you don't measure. Our dashboard tells you the truth about your business.

• Real-Time Profit Tracking: Don't just see sales; see your actual profit after food costs and overheads.

• Menu Engineering: Our AI analyses which items are your most profitable and suggests price changes or menu placements to maximize revenue.

Why "All-In-One" Matters

When everything is connected, magic happens. Your loyalty system knows what your phone customers order. Your inventory updates automatically when a kiosk order is placed. Your marketing texts drive traffic to your commission-free website.

Stop piecing together a broken system. Switch to ServeMate and run your entire takeaway from one place.